Terms of Service
Last updated: September 16, 2026
1. The service
StayOnChat provides public product-page readiness audits, saved-store workspaces, buyer-prompt organization, dated visibility observations when available, alerts and related reports. Features may be introduced in stages and will be labelled when they are pending or unavailable.
2. No ranking or revenue guarantee
A readiness score is a technical diagnostic, not proof or a promise that ChatGPT, Gemini, Perplexity, Google or another service will crawl, cite, rank or recommend a product. AI answers and third-party systems can change without notice. You remain responsible for product claims, pricing, stock, policies and business decisions.
3. Acceptable use
Submit only public URLs you are permitted to evaluate. Do not use StayOnChat to probe private networks, bypass restrictions, overload another service, publish deceptive product information, manipulate reviews, or violate law or third-party rights.
4. Accounts and paid access
You are responsible for your account credentials. Paid plans renew monthly at the displayed price after you approve Razorpay's recurring-payment mandate. You can schedule cancellation from your workspace; paid access normally remains available through the current billing period. Usage limits reset according to the plan rules shown at purchase.
5. Index independence
Payment does not buy a higher public Index rank or a positive research finding. Index releases may be corrected when a collection or processing error is verified; ordinary answer changes are represented in later dated observations.
6. Availability and liability
We aim to operate a reliable service but cannot guarantee uninterrupted availability or third-party responses. To the extent permitted by law, StayOnChat is not liable for indirect or consequential loss arising from reliance on a diagnostic, AI answer, platform change or missed alert.
7. Governing law
These terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
8. Grievance officer
In compliance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020: Grievance Officer: The Founder, StayOnChat. Email: support via the contact page. Address: New Delhi, India. Response time: Within 48 hours of receipt.
9. Contact
Questions about these terms can be sent through our contact page.